Our electronic purchase service requires that cardholders provide contact information (including without limitation: name, address, city, state or province, postal code, country, telephone and email), and financial information (including without limitation: name on credit card, credit card number and expiry date), and ordering information. This information is collected and used to process the transaction and for internal accounting and other procedures. Following a transaction, we may contact cardholders by phone or email for security purposes.

Our Web site keeps track of usage data, such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. The IP addresses we collect on our electronic purchase service are linked to personally identifiable information. This is collected in order to combat fraud during the purchase process. We also use this data to better understand Web site usage in the aggregate so that we know what areas of our Web site users prefer. Automatically collected information is also used for the same purposes as cardholder supplied and merchant supplied information.

Certain information submitted through the electronic purchase service (excluding credit card numbers) is shared with the merchant from whom the cardholder is purchasing the products / services so the merchant can fulfill the order. Information is also shared with other parties necessary to complete credit card transactions, including, without limitation, companies related to Automated Software Inc., credit card companies, credit card clearing houses and processors, and financial institutions.

Automated Software Inc. is committed to resolving disputes quickly and efficiently. In the event that a dispute cannot be settled through our normal internal processes, Automated Software Inc. Inc. is committed to using an in-house dispute resolution process. This process can be initiated through webmaster@makeavoice.com only after our normal internal processes have been completed. In no circumstance may any customer of Automated Software Inc.' chargeback or dispute claims via any payment method. Any customer with a dispute from a Third Party Resolution area will have all services suspended and be denied service, unless reversed and verified by Automated Software Inc.' Staff. Use our ticket system, live support contacts, or email us if you have any request for partial or full refund.
In the event the issue relates to private information, Automated Software Inc. will not use or distribute any private information without express permission. All disputes in arbitration will be resolved under the laws of Ontario.